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Philosophy
A Message from the President It’s all about the people. You will see this repetitive theme throughout our website, but what does it mean? Simply put, it provides insight for our business partners and...
View ArticleHealthcare
Senture has extensive experience providing outsourced health call center solutions. Our specialized training and advanced technology ensures that our agents will optimize your conversion results and...
View ArticleSales and Upselling
Each year Senture handles millions of sales and upsell calls. We work hand-in-hand with many leading national clients, providing exceptional world-class quality and sales results. What this...
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Training
Senture’s training philosophy is to develop and deliver training solutions—both initial and ongoing—that are strategically aligned with both internal and customer needs and objectives. A detailed...
View ArticleQuality Assurance
To ensure that our operators are handling the calls with perfection, every operator is monitored regularly and given performance evaluations weekly. Senture has taken quality assurance beyond quality...
View ArticleTechnology
It is not possible to have a class-leading contact center without cutting-edge technology. From the servers tothe contact handling infrastructure to the desktop, Senture has smartly integrated leading...
View ArticleSecurity
Due to the confidentiality requirements of many customers, Senture places great emphasis on physical anddata security. Senture has made a significant investment in building and plant security. The...
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Staffing
Senture’s labor markets are opportune to support our rapidly growing business. With unemployment over12.1% in London, Kentucky and 15% in Ocala, Florida, we enjoy both an adequate available labor pool...
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Corporate Vision
Our vision is to be a company that: operates on faith-based principles; creates an environment where people feel empowered; helps each employee develop an attitude of success and purpose in life; helps...
View ArticleInbound Contact Center Services
Each year Senture handles millions of customer service and support calls for clients nationwide, working hand-in-hand with many leading companies. Our customized training and advanced technology...
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